The adoption and efficacy of large language models in US consumer financial complaints

Nature Human Behaviour 2026

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Authors: Minkyu Shin, Jin Kim, Jiwoong Shin

DOI: 10.1038/s41562-026-02409-4

Cited by: 4

References: 38

Fields of Study & Subjects

Dispute Resolution and Class Actions AI in Service Interactions European and International Contract Law

References 38