People process technology and operations framework for establishing AI governance in healthcare organizations

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Authors: Jee Young Kim, Alifia Hasan, Suresh Balu, Mark Sendak
Cited by: 3
References: 20

Abstract

AI governance ensures responsible use of AI through rules, processes, and technological tools. Implementing AI governance in healthcare delivery organizations (HDOs) requires understanding necessary capabilities and assessing readiness. This study introduces the scalable People, Process, Technology, and Operations (PPTO) framework-adapted from the People, Process, Technology (PPT) model-to guide governance across key domains. The PPTO framework offers a systematic roadmap for safe, effective, and equitable AI adoption in HDOs.

Fields of Study & Subjects

Artificial Intelligence in Healthcare and Education Ethics and Social Impacts of AI Electronic Health Records Systems

Publication details

Journal / source
npj Digital Medicine
Publisher
Springer Science and Business Media LLC
Volume
9
Issue
1
Publication date
7 February 2026
Language
EN