SME-TEAM: leveraging trust and ethics for secure and responsible use of AI and LLMs in SMEs

npj Artificial Intelligence 2026 Open access

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Authors: Iqbal H. Sarker, Helge Janicke, Ahmad Mohsin, Λέανδρος Μαγλαράς
DOI: 10.1038/s44387-025-00065-z
Cited by: 5
References: 46

Abstract

Artificial Intelligence (AI) and Large Language Models (LLMs) are revolutionizing today’s business practices; however, their adoption within small and medium-sized enterprises (SMEs) raises serious trust, ethical, and technical issues. In this perspective paper, we introduce a structured, multi-phased framework, “SME-TEAM", positioning trust and ethics as a driving force for resilience, competitiveness, and sustainable innovation within the area of business analytics and SMEs.

Fields of Study & Subjects

Big Data and Business Intelligence Ethics and Social Impacts of AI AI in Service Interactions

Publication details

Journal / source
npj Artificial Intelligence
Publisher
Springer Science and Business Media LLC
Volume
2
Issue
1
Publication date
20 January 2026
Language
EN