IPA matrix to determine priorities for improving SIAkad’s service quality attributes

AIP conference proceedings 2026

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Authors: Rufman Iman Akbar, Denny Ganjar Purnama

DOI: 10.1063/5.0296074

Cited by: 0

References: 12

Fields of Study & Subjects

Quality Function Deployment in Product Design Customer Service Quality and Loyalty Multi-Criteria Decision Making

References 12