The effect of e-service quality on repurchase intention mediated by customer satisfaction on Zalora

AIP conference proceedings 2026

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Authors: ⁠Lis Lesmini, Muhammad Iqbal Firdaus, Rifat Ghiffari Ediansyah, Muhammad Zaidan Fadhillah, Marthaleina Ruminda Sitorus, Peppy Fachrial, Nursery Alfaridi Nasution
DOI: 10.1063/5.0296212
Cited by: 0
References: 10

Fields of Study & Subjects

Cultural and Educational Studies Consumer Behavior and Marketing Influence Technology Adoption and User Behaviour

Publication details

Journal / source
AIP conference proceedings
Volume
3378
Pages
030006–030006
Publication date
1 January 2026