Prioritizing service quality improvements using servqual and IPA methods

AIP conference proceedings 2026

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Authors: Mochammad Fernando Yulianto, Wiwik Sulistiyowati, Inggit Marodiyah, Indah Apriliana Sari Wulandari, Amriddinova Rayhona Sadriddinovna
DOI: 10.1063/5.0297424
Cited by: 0
References: 7

Fields of Study & Subjects

Customer Service Quality and Loyalty Quality Function Deployment in Product Design Quality and Supply Management

Publication details

Journal / source
AIP conference proceedings
Volume
3378
Pages
040013–040013
Publication date
1 January 2026