Integrating AI in marketing management: Smart solutions to address future business challenges

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Authors: Karta Negara Salam, Fajar Nugraha Yusman, Wina Paul, Zainol Fata, Sutono Sutono, Baidowi Arrohman
Cited by: 0
References: 16

Abstract

The present paper evaluates how Artificial Intelligence (AI) can be utilized in marketing management as a strategic response to new business challenges appearing as part of the digital transformation process. AI provides new tools for companies so they can optimize their marketing strategies, focus on the right customers, and make better decisions. With the help of AI technologies like predictive analytics, machine learning, and automated interactions between organizations and their customers, businesses can adapt better to changes in consumer behavior or other market dynamics. Segmentation, Personalization, and Campaign Optimization: To study the role of AI in revolutionizing important marketing functions It also looks at the same advantages that AI brings by reducing back-end operational costs while helping marketing become more effective. The paper also speaks about challenges like data privacy issues and human-in-the-loop requirements in AI use cases. With the help of industry examples and case studies, the paper explains how AI can be utilized as a tool in creating more focused, customer-centered marketing strategies to drive sustainable business outcomes for years to come AI.

Fields of Study & Subjects

AI in Service Interactions Marketing and Advertising Strategies Artificial Intelligence Applications

Publication details

Journal / source
AIP conference proceedings
Volume
3393
Pages
020029–020029
Publication date
1 January 2026
Language
EN