Cognitive Dissonance
Abstract
Cognitive dissonance theory (CDT), introduced by Leon Festinger in 1957, elucidates the psychological discomfort individuals experience when holding contradictory beliefs or values. This discomfort often propels individuals to seek consonance, leading to changes in beliefs or behaviors to alleviate the dissonance. CDT has been widely applied across various domains, particularly in consumer behavior, where it explains phenomena such as post-purchase regret and the reconciliation of conflicting values, like sustainability versus luxury. Despite its broad applicability, critics argue that the theory may oversimplify complex psychological processes and highlight methodological concerns regarding the measurement of cognitive dissonance. Future research directions include exploring cultural influences on dissonance and developing interventions to mitigate its effects, particularly in contexts like eco-friendly tourism. Overall, CDT remains a vital framework for understanding the interplay between cognition, emotion, and behavior.
Fields of Study & Subjects
Social and Intergroup Psychology
Decision-Making and Behavioral Economics
Behavioral Health and Interventions
Publication details
- Journal / source
- CABI eBooks
- Pages
- 29–35
- Publication date
- 28 January 2026
- Language
- EN
- Document type
- Book chapter