Self-Congruity
Abstract
Self-congruity theory, a fundamental concept in consumer behavior research, has garnered significant attention in the domains of tourism and hospitality. This theory posits that individuals are inclined to select products, services, or destinations that align with their self-concept or self-image. The application of self-congruity theory in tourism and hospitality research has been instrumental in understanding and predicting consumer behavior, destination choice, and brand loyalty. Studies have explored the relationship between self-congruity and various factors, such as destination image, perceived value, brand loyalty, and pro-environmental behavioral intentions. The theory has been applied across diverse contexts, including dark tourism, sustainable tourism practices, and digital platforms. Future research areas in self-congruity theory for tourism and hospitality include investigating emerging technologies, refining models, exploring moderating factors, and conducting cross-cultural studies. By delving into these research areas, scholars can further enhance our understanding of consumer behavior dynamics, destination branding strategies, and sustainable tourism practices in the ever-evolving tourism and hospitality industry.
Fields of Study & Subjects
Diverse Aspects of Tourism Research
Consumer Behavior in Brand Consumption and Identification
Consumer Behavior and Marketing Influence
Publication details
- Journal / source
- CABI eBooks
- Pages
- 135–141
- Publication date
- 28 January 2026
- Language
- EN
- Document type
- Book chapter