Redefining IT governance for MSMEs: A simplified and adaptive framework for digital growth

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Authors: Yusuf Wibisono, Yanti Rosmunie Bujang
Cited by: 1
References: 31

Abstract

Micro, Small, and Medium Enterprises (MSMEs) increasingly rely on information technology to support operational efficiency and innovation in the Industry 4.0 environment. However, existing IT governance frameworks have largely been developed for large organizations and often exceed the structural capacity and resource availability of MSMEs. This study examines how IT governance mechanisms contribute to IT value and business value in MSMEs by proposing and empirically validating a simplified IT governance framework tailored to resource-constrained organizational contexts. Using a quantitative approach, data were collected from 289 MSME owners and managers in Indonesia and analyzed using Structural Equation Modeling (SEM). The proposed framework conceptualizes IT governance as a set of interrelated components encompassing leadership engagement, workplace management, and operational governance practices. The results indicate that leadership engagement and workplace management play a central role in enabling IT value creation, which in turn exerts a significant influence on business value. These findings suggest that IT governance effectiveness in MSMEs is shaped less by formalized structures and more by contextual and behavioral factors embedded in daily organizational practices.This study contributes to IT governance and information systems research by extending governance theory beyond large-enterprise assumptions and providing empirical evidence from an emerging economy context. From a practical perspective, the findings offer guidance for MSME owners and policymakers by demonstrating that incremental and value-oriented governance practices can support sustainable digital transformation without requiring comprehensive adoption of complex governance frameworks.

Fields of Study & Subjects

Information Technology Governance and Strategy ERP Systems Implementation and Impact Digital Platforms and Economics

Publication details

Journal / source
EDPACS
Publisher
Informa UK Limited
Pages
1–14
Publication date
2 February 2026
Language
EN