Microcredentials as a Strategy for Social Change and Lifesaving Practices for Companion Animals in U.S. Shelters

In 2016, Best Friends Animal Society (BFAS) announced its ambitious “No-kill” goal of ending the unnecessary euthanasia of companion animals in U.S. shelters by the end of 2025. Developing innovative strategies became central to this effort, including a partnership between the nonprofit organization and higher education to design and offer microcredentials for the nation’s animal shelter workers and volunteers. This mixed-methods study explores the post-course actions of 120 adult learners who completed at least one of eight microcredential courses. Findings revealed that participants leveraged acquired knowledge and skills, as well as social capital (professional networks, confidence, and influence), to drive sustainable social change in their local and professional communities. By examining the intersection of higher education innovation and social movements, this study highlights microcredentials as accessible, action-oriented education tools that can empower individuals to drive systemic change, offering insight into how higher education partnerships can leverage innovation to meet contemporary societal needs.