Revisiting the Six Human-Centered Artificial Intelligence Grand Challenges in the Age of Generative AI

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Authors: Brent Winslow, Özlem Özmen Garibay, Tesh Goyal, Sean Koon, George Margetis, Gavriel Salvendy, Ben Shneiderman, Aida Tayebi, Laura Vardoulakis
Cited by: 3
References: 183

Abstract

Generative AI (GenAI) has shifted AI capabilities from discriminative prediction to creative interaction, offering opportunities to augment productivity and innovation. However, realizing these benefits requires navigating risks where development outpaces governance. This article revisits the Six Human-Centered AI (HCAI) Grand Challenges to analyze their relevance in the generative era. Critical new requirements are identified: preserving human autonomy, ensuring operational safety against non-deterministic outputs, and navigating complex intellectual property landscapes. These findings are synthesized into an updated, actionable research agenda for each challenge, serving as a call to action to operationalize these principles. By shifting focus from risk mitigation to human empowerment, this agenda establishes human-centeredness as the organizing principle for a future where GenAI enhances human agency, dignity, and collective flourishing.

Fields of Study & Subjects

Artificial Intelligence Applications Artificial Intelligence in Healthcare and Education AI in Service Interactions

Publication details

Journal / source
International Journal of Human-Computer Interaction
Publisher
Informa UK Limited
Volume
42
Issue
7
Pages
4697–4738
Publication date
26 March 2026
Language
EN