Innovation strategies of IT service firms in the AI era: C-Suite interviews with LG CNS
Abstract
This interview highlights how firms are transforming their businesses in response to the emerging era of Artificial Intelligence (henceforth, AI). Since the adoption of AI technologies across sever...
Fields of Study & Subjects
Big Data and Business Intelligence
Digital Transformation in Industry
AI in Service Interactions
Publication details
- Journal / source
- Journal of Global Information Technology Management
- Volume
- 29
- Issue
- 1
- Pages
- 83–87
- Publication date
- 2 January 2026
- Language
- EN