The State of Corporate Communication Transparency in the Digital Age: Review of Recent Literature

This study offers a systematic review of recent literature employing quantitative content analysis to delineate research themes, conceptual frameworks, and methodologies within the realm of Corporate Communication Transparency (CCT). The analysis reveals a diverse theoretical engagement with CCT, featuring notable reliance on Corporate Social Responsibility (CSR) Theory, Legitimacy Theory, Reputation Management Theory, Situational Crisis Communication Theory, and Critical Discourse Analysis. Methodologically, conceptual analysis predominates, supplemented by case studies, quantitative surveys, content analysis, discourse analysis, and literature reviews. The focal areas of CCT explored include its definitions, descriptions, and practices, as well as the implications and practices of digital CCT, and stakeholders’ perceptions of CCT. The findings underscore the dynamic evolution of CCT driven by digitization, organizational culture, and the nuanced demands of various stakeholders, highlighting its growing significance across multiple domains, such as strategic communication, government communication, corporate crisis management, and consumer rights. This study positions CCT as a critical facet of modern organizational strategy, shaped by ongoing changes in technology, ethics, and regulations.