Cocreating support: toward a digital inclusion intervention for parents in poverty

As digital inclusion support is not one-size-fits-all, one should consider the implementation context and include stakeholder perspectives. Using cocreation, a digital inclusion intervention is designed for Dutch parents in poverty. An integral intervention approach is taken, considering barriers in all internet appropriation phases (attitude & motivation, material access, skills, and usage). This study holds two phases: a cocreation workshop and a focus group. The cocreation workshop resulted in prerequisites for a digital inclusion intervention, such as being able to ask for help easily, receiving a laptop, and promoting existing support initiatives. The focus group provided more specific feedback, such as reflections on the learning content and the desired moments for scheduling classes. This research informs the design of effective digital inclusion interventions using cocreation and may assist social workers, policymakers, and other professionals occupied with poverty relief, digital inclusion, or intervention design.