Correction
Abstract
Article title: Customer Responses to Service Robot Anthropomorphism: An Integrative Perspective Based on Social Cognition and Intergroup Threat TheoriesAuthors: Lan, J., Yang, Y., Gong, Y., and Zhu...
Fields of Study & Subjects
AI in Service Interactions
Social Robot Interaction and HRI
Customer Service Quality and Loyalty
Publication details
- Journal / source
- Journal of Hospitality Marketing & Management
- Volume
- 35
- Issue
- 5
- Publication date
- 2 February 2026
- Language
- EN