Exploring collaborative relationship between a nonprofit organisation and participants in a time banking project in Hong Kong

This qualitative study explores the pivotal role of non-profit organisations in implementing time bank initiatives. Using a case study approach and semi-structured interviews, the research examines the impact of time banking on organisations and individuals participating in a time bank. From September 2021 to August 2024, 188 participants contributed approximately 3000 service hours to a time bank initiative at the Conservative Baptist Jubilee Centre (CBJC). Interviews were conducted with 14 participants and three organisational representatives. Reflexive thematic analysis was adopted to identify key factors influencing interactions between individuals and CBJC. Three key factors – motivation, identification, and support – were found to shape interactions between participants and organisations, reinforcing each other through effective communication and mutual understanding. This study underscores the importance of social workers engaging participants by recognising their distinct skills, interests, and motivations, as individuals are often motivated to join time banks by contributing to their communities and effect positive change.