Measurement development method for evaluating application of business analytics in SCM decision-making and performances

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Authors: Mahendra Singh, Rajkiran Prabhakar, Shilpi Raj
Cited by: 0
References: 47

Abstract

Decision making uses analytical tools all around. Business decision making applies these tools in form of business analytics (BA). Information technology (IT) too has been pivotal in management decisions and functions. BA and IT are recent advancement combined for efficient decision making. Supply chain management (SCM) utilizes BA and IT as competitive tool. The studies of technological, managerial, strategic and economic factors and implementation process with its results on performances are going on. Effectiveness and success of BA is unconvinced up to its measurement is done with proper methods and tools. Present study focuses on method of construct development. The methodology follows the process of investigation and measurement development by Churchill for describing and organizing information about the influence of analytics and information technology in supply chain (SC) decision making and functions on supply chain performances in SCOR areas. The study has been carried out with pilot data from Indian plastics manufactures. Reliability and validity of measures was done methodologically. The results of work provide measures which may be used as a tool for future studies in area of business analytics, SC decision making and SC performances.

Fields of Study & Subjects

Big Data and Business Intelligence Quality and Supply Management Impact of AI and Big Data on Business and Society

Publication details

Journal / source
Applied Operations and Analytics
Volume
2
Issue
1
Pages
1–12
Publication date
18 January 2026
Language
EN