Agency Action: Work–Life Integration, Control, and Flexibility
Abstract
Abstract There is a healthy tension between standard work, which is controlled, and flexible work. Standardization of processes that improve quality and safety is good for patients. Flexible work in other areas is good for employees’ mental and physical health. Executed properly, standard and flexible work can be complementary. In a people-centered organization, leaders and organizations create increased flexibility for health care professionals when they focus more on outcomes than on specific processes. How decisions are made at all levels of the organization substantially determines the degree of control and flexibility in the workplace.
Fields of Study & Subjects
Work-Family Balance Challenges
Nursing education and management
Workplace Health and Well-being
Publication details
- Journal / source
- Oxford University Press eBooks
- Pages
- 153–167
- Publication date
- 16 March 2026
- Language
- EN
- Document type
- Book chapter