Introduction

Abstract This Oxford Handbook of Organisational Social Evaluations provides a state-of-the-art critical review of recent conceptual and empirical research on organisational social evaluations, focused on how organisations manage legitimacy, status, reputation, stigma, trust, and celebrity. These social evaluations matter because intangible assets now account for over 85 per cent of corporate value, and the way in which organisations are perceived across these different concepts form a critical component of their licence to operate. This major new reference volume features chapters from leading scholars across the world and captures insights from different academic disciplines. It also includes chapters from business leaders who provide sharp insights into how these concepts exhibit themselves in practice. This introductory chapter outlines the structure and topics covered in the Handbook.