Challenges Faced by Older Adults in Using Mobile Apps and a Way Forward

Computer 2026

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Authors: Seoyeong Park, Akhira Watson, Christopher B. Mayhorn, Munindar P. Singh
DOI: 10.1109/mc.2025.3599192
Cited by: 1
References: 19

Abstract

The low adoption of mobile apps by older adults exacerbates the digital divide. We examine the psychological and technological factors that influence app usage by older adults, drawing insights from app reviews to highlight the unmet needs of older adults and their expectations.

Fields of Study & Subjects

Technology Use by Older Adults Innovative Human-Technology Interaction Mobile Health and mHealth Applications

Publication details

Journal / source
Computer
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Volume
59
Issue
2
Pages
39–48
Publication date
1 February 2026