Agentic AI and the Future of Retail E-Commerce

IT Professional 2026

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Authors: Nir Kshetri
DOI: 10.1109/mitp.2026.3653141
Cited by: 2
References: 3

Abstract

Agentic artificial intelligence is reshaping e-commerce by autonomously guiding shopping decisions and streamlining transactions, driving a shift toward agent-driven commerce.

Fields of Study & Subjects

Multi-Agent Systems and Negotiation Customer churn and segmentation Human Mobility and Location-Based Analysis

Publication details

Journal / source
IT Professional
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Volume
28
Issue
1
Pages
13–19
Publication date
1 January 2026