Behavioural Emergency Management: Theoretical Framework and Research Prospects

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Authors: Biao Xu, Alan Zhu
Cited by: 2
References: 68

Abstract

ABSTRACT Behavioural emergency management has broad research and application prospects. It explores the psychological and behavioural patterns of decision‐makers in crisis situations from a behavioural perspective, thus providing a micro‐level foundation for emergency management theory and practice. This paper first outlines the theoretical development of behavioural emergency management and constructs a theoretical framework. Then, it discusses the cognitive biases present within emergency management, specifically across four stages of crisis information processing: acquisition, evaluation, action and feedback. Finally, the paper analyzes three types of nudges that utilize public cognitive biases in emergency management: optimizing decision information, restructuring decision architecture and providing decision assistance. The aim of this paper is to integrate and promote research in the field of behavioural emergency management and to offer micro‐level insights for emergency management practice.

Fields of Study & Subjects

Disaster Management and Resilience Public Relations and Crisis Communication Human-Automation Interaction and Safety

Publication details

Journal / source
Journal of Contingencies and Crisis Management
Publisher
Wiley
Volume
34
Issue
2
Publication date
9 April 2026
Language
EN