From Top to Toe: The Impact of Perceived Body‐Related Nonverbal Information in Technology‐Mediated Selection Interviews

ABSTRACT In two studies, we explored the impact of body‐related nonverbal information (BNI) on performance ratings in technology‐mediated interviews (TMIs). Using video frames that varied in size (head and shoulders vs. head to knee), participants ( N = 203 and 238) evaluated recorded interview responses. Larger frames increased the perceived extent of BNI but not its perceived usefulness. Perceived usefulness, however, showed stronger associations with performance ratings, which were (partially) mediated by social presence. These effects were consistent for varying degrees of dynamic nonverbal cues and across both samples. The findings highlight the relevance of subjective perceptions and judgments of nonverbal information in TMIs. To reduce bias, organizations should use similar video frames across applicants and train interviewers to prioritize verbal responses.