AI Public Value Creation: Data Encoding, Aggregation, and Algorithmic Computation

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Authors: Antonio Cordella, Francesco Gualdi
Cited by: 1
References: 39

Abstract

ABSTRACT AI systems in public administration challenge the premise that value creation arises from managers' strategic mediation among the vertices of Moore's strategic triangle: Public value, legitimacy, and operational capacity. AI imposes new logics that reshape vertices and their interaction dynamics. Critically, these transformations become entrenched through what we term algorithmic public value lock‐in: the crystallization of contingent value definitions into durable technical infrastructures resistant to democratic revision. Examining Peru's SISFOH, an algorithmic welfare‐targeting system, we reveal three interconnected shifts: data management recasts legitimacy as computational objectivity; standardized classifications redefine public value in narrow, quantifiable terms; and algorithmic processing transforms operational capacity from adaptive discretion to rigid execution. Together, these shifts produce lock‐in effects that potentially insulate public value creation from political negotiation.

Fields of Study & Subjects

Ethics and Social Impacts of AI E-Government and Public Services COVID-19 Digital Contact Tracing

Publication details

Journal / source
Public Administration
Publisher
Wiley
Publication date
8 June 2026
Language
EN