MyChart: doctors are left frustrated and patients panic as NHS trusts roll out hospital records app

BMJ 2026

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Authors: Sally Howard
DOI: 10.1136/bmj.r2362
Cited by: 1
References: 2

Abstract

US tech giant Epic’s hospital records portal has been rolled out by NHS trusts in England. But amid poor integration with the NHS App and low user literacy, users say it causes as many problems as it solves. Sally Howard reports

Fields of Study & Subjects

Healthcare Systems and Challenges Health Services Management and Policy Ethics and Legal Issues in Pediatric Healthcare

Publication details

Journal / source
BMJ
Publisher
BMJ
Volume
392
Pages
r2362–r2362
Publication date
18 February 2026
Language
EN