Satisfaction with the NHS is rising—so why are people still so unhappy with it?

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Authors: Mark Dayan, Bea (Beatrice Elizabeth) Taylor
Cited by: 1
References: 8

Abstract

Improved public perception of the NHS has been lauded by former health secretary Wes Streeting, yet after a historic drop it remains lower than in any previous decade. Analysis of the British Social Attitudes survey gives some clues as to the factors driving these results, find Mark Dayan and Bea Taylor

Fields of Study & Subjects

Healthcare Systems and Challenges Psychiatric care and mental health services Patient Satisfaction in Healthcare

Publication details

Journal / source
BMJ
Publisher
BMJ
Volume
393
Pages
s943–s943
Publication date
27 May 2026
Language
EN