AI Red-Teaming Is a Sociotechnical Problem

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Authors: Tarleton Gillespie, Ryland Shaw, Mary L. Gray, Jina Suh
Cited by: 4

Abstract

As generative AI technologies find more and more real-world applications, the importance of testing their performance and safety is paramount. “Red-teaming” has quickly become the primary approach to testing AI models—prioritized by AI companies, and enshrined in AI policy and regulation. Members of red teams act as adversaries, probing AI systems to test their safety mechanisms and uncover vulnerabilities. Yet we know far too little about this work or its implications. In this article, we highlight the importance of understanding the values and assumptions behind red-teaming, the labor arrangements involved, and the psychological impacts on red-teamers, drawing insights from lessons learned around the work of content moderation. Red-teaming should be a deeply interdisciplinary concern. To avoid repeating the mistakes of the recent past, we call for a coordinated network of scholars, from the full range of the computational and social sciences, to study the technical, social, critical, and policy dimensions of red-teaming and of the emerging sociotechnical system that is AI.

Fields of Study & Subjects

Big Data and Business Intelligence Ethics and Social Impacts of AI

Publication details

Journal / source
Communications of the ACM
Volume
69
Issue
2
Pages
88–95
Publication date
21 January 2026
Language
EN