Emotional Entanglements and Emotional Sustainability in HRI
Abstract
Human-Robot Interaction (HRI) research in real-world settings may lead to unanticipated, emotionally charged moments. While impacts of these moments on participants are reported in the literature, researchers’ emotions, which can affect participants’ experiences, are often left unreported. Learning from these moments is essential for advancing HRI quality and real-world deployment success. We introduce "Emotional Entanglements" as a lens in HRI to define a researcher's capacity to anticipate, absorb, respond to, and recover from emotionally impactful events. Collecting testimonials using collaborative autoethnography from eleven researchers, we surface recurring emotional entanglements experienced in HRI studies, including tears with mixed meaning, participant attachment and loss upon robot withdrawal, and consequential participant decisions attributed to the robot, as well as how researchers navigated them amidst protocol constraints. This paper provides an actionable guide to "Emotional Sustainability in HRI", raising awareness of these often unreported situations and offering strategies for mitigation.
Fields of Study & Subjects
Social Robot Interaction and HRI
Human-Automation Interaction and Safety
Emotion and Mood Recognition
Publication details
- Journal / source
- Proceedings of the 21st ACM/IEEE International Conference on Human-Robot Interaction
- Publisher
- ACM
- Pages
- 1098–1107
- Publication date
- 10 March 2026
- Language
- EN