Accounting for (Dis)advantages in Capability Sensitive Design for Marginalized Communities

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Authors: Anthony Maocheia-Ricci, Nabil Bin Hannan, Chunxu Yang, Alex Lu, Weldon Scott, Alex Rus, Grace Xu, Michelle Ma, Maggie Guo, Melissa Finn, Namiko Huynh, Bessma Momani
+1 more Edith Law
Cited by: 1
References: 57

Abstract

Marginalized communities often face interconnected barriers that undermine well-being, yet design methods rarely explicitly account for how disadvantages compound or how strengths can reinforce each other. Building on Capability Sensitive Design (CSD), this research extends the framework to address corrosive disadvantages—barriers that undermine multiple capabilities—and fertile functionings—capabilities that positively reinforce others. We applied this extended framework in a participatory study with newcomers to Canada. Using capability hierarchy mapping, co-design workshop, and field study, we identified key capability gaps and their interconnectedness, surfaced community knowledge, and translated values into actionable design requirements. Our findings show that explicitly mapping advantages and disadvantages enables more targeted, contextually grounded interventions. We conclude with methodological guidance for applying this approach to other marginalized contexts in HCI, where designing for equity requires accounting for how capabilities interact.

Fields of Study & Subjects

Innovative Human-Technology Interaction Persona Design and Applications ICT in Developing Communities

Publication details

Journal / source
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Pages
1–21
Publication date
13 April 2026