Beyond Accuracy: Experts See AI Fact-Checks as Accurate but Less Useful

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Authors: Chenyan Jia, Apoorva Gondimalla, Angie Zhang, David Joseph Mullings, Alexander Boltz, Min Kyung Lee
Cited by: 1
References: 72

Abstract

As misinformation proliferates online, large language models (LLMs) have been proposed as a promising tool to accelerate fact-checking workflows. While LLMs demonstrate strong performance in tasks such as text annotation, their capabilities in generating fact-checking reports remain uncertain. To investigate how media experts evaluate LLM-generated fact-checking reports, we conducted a 2 (Source: human vs. LLM) X 2 (Disclosure of Source: yes or no) between-subjects online experiment with media professionals (N=274). Our analyses reveal that experts perceive LLM-generated reports as significantly less useful than human-written reports; and such differences become larger when participants are not aware of the source. However, LLM-generated fact-checking reports were rated as accurate and logical as human-authored ones. Party affiliation plays a role in predicting perceived logicalness. Our findings advance the understanding of experts’ evaluation of LLM-generated content within the context of misinformation, which provides important theoretical contributions to HCI and communication theories as well as practical implications for the field.

Fields of Study & Subjects

Misinformation and Its Impacts Ethics and Social Impacts of AI Computational and Text Analysis Methods

Publication details

Journal / source
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Pages
1–22
Publication date
13 April 2026