DualMind: Towards Understanding Cognitive-Affective Cascades in Public Opinion Dissemination via Multi-Agent Simulation

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Authors: Enhao Huang, Tongtong Pan, Shuhuai Zhang, Qishu Jin, Liheng Zheng, Kaichun Hu, Yiming Li, Zhan Qin, Kui Ren
Cited by: 0

Abstract

Forecasting public opinion during PR crises is challenging, as existing frameworks often overlook the interaction between transient affective responses and persistent cognitive beliefs. To address this, we propose DualMind, an LLM-driven multi-agent platform designed to model this dual-component interplay. We evaluate the system on 15 real-world crises occurring post-August 2024 using social media data as ground truth. Empirical results demonstrate that DualMind faithfully reconstructs opinion trajectories, significantly outperforming state-of-the-art baselines. This work offers a high-fidelity tool for proactive crisis management. Code is available at https://github.com/EonHao/DualMind.

Fields of Study & Subjects

Public Relations and Crisis Communication Opinion Dynamics and Social Influence Sentiment Analysis and Opinion Mining

Publication details

Journal / source
International World Wide Web Conference (WWW)
Pages
81–84
Publication date
28 May 2026