Awaaz-e-Sehat: A Mobile Voice-based AI System for EMR Generation and Clinical Decision Support in Low-resource Maternal Healthcare
Abstract
We present the design, implementation, and in-situ deployment of a smartphone-based voice-enabled AI system for generating electronic medical records (EMRs) and clinical risk alerts in maternal healthcare settings. Targeted at low-resource environments such as Pakistan, the system integrates a fine-tuned, multilingual automatic speech recognition (ASR) model and a prompt-engineered large language model (LLM) to enable healthcare workers to engage naturally in Urdu, their native language, regardless of literacy or technical background. Through speech-based input and localized understanding, the system generates structured EMRs and flags critical maternal health risks. Over a seven-month deployment in a not-for-profit hospital, the system supported the creation of over 500 EMRs and flagged over 300 potential clinical risks. We evaluate the system's performance across speech recognition accuracy, EMR field-level correctness, and clinical relevance of Al-generated red flags. Our results demonstrate that speech-based AI interfaces, can be effectively adapted to real-world healthcare settings, especially in low-resource settings, when combined with structured input design, contextual medical dictionaries, and clinician-in-the-loop feedback loops. We discuss generalizable design principles for deploying voice-based mobile healthcare AI support systems in linguistically and infrastructurally constrained settings.
Fields of Study & Subjects
ICT in Developing Communities
Mobile Health and mHealth Applications
AI in Service Interactions
Publication details
- Journal / source
- Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies
- Publisher
- Association for Computing Machinery (ACM)
- Volume
- 10
- Issue
- 1
- Pages
- 1–37
- Publication date
- 16 March 2026
- Language
- EN