Awaaz-e-Sehat: A Mobile Voice-based AI System for EMR Generation and Clinical Decision Support in Low-resource Maternal Healthcare

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Authors: Maryam Mustafa, Amna Shahnawaz, Umme Ammara, Moaiz Abrar, Bakhtawar Ahtisham, Fozia Umber Qureshi, Mostafa Shahin, Beena Ahmed
Cited by: 3
References: 69

Abstract

We present the design, implementation, and in-situ deployment of a smartphone-based voice-enabled AI system for generating electronic medical records (EMRs) and clinical risk alerts in maternal healthcare settings. Targeted at low-resource environments such as Pakistan, the system integrates a fine-tuned, multilingual automatic speech recognition (ASR) model and a prompt-engineered large language model (LLM) to enable healthcare workers to engage naturally in Urdu, their native language, regardless of literacy or technical background. Through speech-based input and localized understanding, the system generates structured EMRs and flags critical maternal health risks. Over a seven-month deployment in a not-for-profit hospital, the system supported the creation of over 500 EMRs and flagged over 300 potential clinical risks. We evaluate the system's performance across speech recognition accuracy, EMR field-level correctness, and clinical relevance of Al-generated red flags. Our results demonstrate that speech-based AI interfaces, can be effectively adapted to real-world healthcare settings, especially in low-resource settings, when combined with structured input design, contextual medical dictionaries, and clinician-in-the-loop feedback loops. We discuss generalizable design principles for deploying voice-based mobile healthcare AI support systems in linguistically and infrastructurally constrained settings.

Fields of Study & Subjects

ICT in Developing Communities Mobile Health and mHealth Applications AI in Service Interactions

Publication details

Journal / source
Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies
Publisher
Association for Computing Machinery (ACM)
Volume
10
Issue
1
Pages
1–37
Publication date
16 March 2026
Language
EN