Mediating Digital Security: Participatory Learning with Older Adults in Smartphone Café Sessions
Abstract
This study examines how older adults engage with digital technologies, focusing on privacy, security, and participation. Through community-based workshops, we explore usability challenges, fears around online risks, and the role of social learning. Our findings reveal how mediators help older adults navigate digital tools through trust-based support and peer learning. We argue that digital inclusion requires more than accessible design; it also depends on social infrastructures that enable confidence and shared problem-solving. This work contributes to participatory design (PD) by highlighting the value of mediated learning and community-driven support in fostering digital literacy among marginalized aging populations.
Fields of Study & Subjects
Technology Use by Older Adults
Innovative Human-Technology Interaction
ICT in Developing Communities
Publication details
- Journal / source
- Proceedings of the 19th Participatory Design Conference 2026, Vol. 1: Full Papers
- Publisher
- ACM
- Pages
- 74–88
- Publication date
- 25 May 2026