Towards Real-World Validity in Generative AI Benchmarks: Understanding and Designing Domain-Centered Evaluations for Journalism Practitioners

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Authors: Charlotte Li, Nick Hagar, Sachita Nishal, Jeremy Gilbert, Nicholas Diakopoulos
Cited by: 1
References: 72

Abstract

Benchmarks play a significant role in how technology companies communicate about model capabilities and how researchers and the public understand generative AI systems. However, existing benchmarks have been criticized for their failure to adequately capture real-world usages (i.e. ecological validity) or to measure underlying concepts (i.e. construct validity). Building on approaches in HCI, we adopt a human-centered design process to address such critiques. Working within the journalism domain we engaged 23 professionals in a workshop which informed the design of a domain-oriented evaluation “cookbook”. Our workshop findings surface domain-specific challenges and tensions faced by designers in translating specific tasks to evaluation constructs, aligning metrics with domain-specific values, and balancing needs among different stakeholders when constructing evaluations. Through an instantiation of design-based approaches for benchmark creation in the journalism domain, this work not only produces an evaluation structure for journalism practitioners to experiment with, but also lays out design requirements for AI evaluations that are contextualized, value-aligned, and cultivate evaluative literacy for domain end-users.

Fields of Study & Subjects

Ethics and Social Impacts of AI Computational and Text Analysis Methods Artificial Intelligence in Healthcare and Education

Publication details

Journal / source
Proceedings of the 2026 Designing Interactive Systems Conference
Publisher
ACM
Pages
1263–1281
Publication date
12 June 2026