Must Read: A Comprehensive Survey of Computational Persuasion

Read full text
Authors: Nimet Beyza Bozdag, Shuhaib Mehri, Xiaocheng Yang, Hyeonjeong Ha, Zirui Cheng, Esin Durmus, Jiaxuan You, Heng Ji, Gökhan Tür, Dilek Hakkani-Tür
Cited by: 4
References: 107

Abstract

Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational Artificial Intelligence (AI) systems has significantly expanded the scope of persuasion, introducing both opportunities and risks. AI-driven persuasion can be leveraged for beneficial applications, but also poses threats through unethical influence. Moreover, AI systems are not only persuaders, but also susceptible to persuasion, making them vulnerable to adversarial attacks and bias reinforcement. Despite rapid advancements in AI-generated persuasive content, our understanding of what makes persuasion effective remains limited due to its inherently subjective and context-dependent nature. In this survey, we provide a comprehensive overview of persuasion, structured around three key perspectives: (1) AI as a Persuader , which explores AI-generated persuasive content and its applications; (2) AI as a Persuadee , which examines AI’s susceptibility to influence and manipulation; and (3) AI as a Persuasion Judge , which analyzes AI’s role in evaluating persuasive strategies, detecting manipulation, and ensuring ethical persuasion. We introduce a taxonomy for persuasion research and discuss key challenges for future research to enhance the safety, fairness, and effectiveness of AI-powered persuasion while addressing the risks posed by increasingly capable language models.

Fields of Study & Subjects

Ethics and Social Impacts of AI AI in Service Interactions Mobile Crowdsensing and Crowdsourcing

Publication details

Journal / source
ACM Computing Surveys
Publisher
Association for Computing Machinery (ACM)
Volume
58
Issue
12
Pages
1–39
Publication date
19 March 2026
Language
EN