Beyond Accessibility: Addressing Industrialized Masking and Cognitive Bias in Neuroinclusive AI Design

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Authors: Zhiying Zhao, Magnus Liebherr, Christian Montag
Cited by: 1
References: 16

Abstract

LLM/AI companions are rapidly transforming human–machine interaction, yet they largely operate under a “one-size-fits-all” paradigm that assumes a neurotypical user. We argue that current AI systems not only fail to accommodate neurodivergent cognitive styles but also may actively enforce “industrialized masking,” an interaction process where neurodivergent users’ authentic communication patterns are suppressed and aligned with normative algorithmic outputs. Drawing on large-scale community data and clinical neuroscience principles, we outline the risks of this cognitive monoculture and propose a framework for an adaptive, neuroinclusive design.

Fields of Study & Subjects

Artificial Intelligence in Healthcare and Education Neuroethics Human Enhancement Biomedical Innovations AI in Service Interactions

Publication details

Journal / source
ACM AI Letters
Publisher
Association for Computing Machinery (ACM)
Volume
1
Issue
3
Pages
1–5
Publication date
2 June 2026
Language
EN