Impact of Supply Chain Management Practices on Organizational Performance: The Case of Mugher and Dangote Cement Factory

This study examines the impact of supply chain management (SCM) practices on organizational performance within Mugher and Dangote Cement Factory, aiming to identify key factors that contribute to Supply Chain Performance Effectiveness in the cement industry. For this study, 385 questionnaires were distributed to staff members in the Supply Chain Management Department, Projects Team, Engineering Department, Finance Department, and other staff members as well as suppliers to the Mugher and Dangote cement factories. Simple random sampling techniques were used. Utilizing a mixed-methods approach, the study integrates quantitative data from a survey of 296 respondents and qualitative insights from interviews with industry professionals. Multiple linear regressions and correlational analysis were used to determine the link between the study variables. The findings reveal that effective SCM practices, particularly human resource training, supplier-buyer relationships, and information sharing, significantly enhance supply chain efficiency and overall organizational performance. While strengths were identified in customer orientation and procurement processes, notable weaknesses in training sustainability and distribution channels were also highlighted. Correlation and regression analyses confirmed that improved SCM practices correlate positively with performance metrics, suggesting that strategic focus in these areas can yield substantial competitive benefits. The study concludes that by addressing existing weaknesses and leveraging strengths, Mugher and Dangote Cement Factory can enhance its operational effectiveness and maintain a strong position in the market. Future research directions are proposed to further explore the dynamics of SCM in the cement industry and beyond.