How do I remove my clinical glasses? A qualitative study with mental healthcare professionals about patient experience film
Abstract
ObjectivesGlobally, mental health disorders represent a significant public health challenge. There is growing interest in patient-centered care within psychiatric practice, emphasizing the need to understand patients' lived experiences. Films illustrating patient perspectives have been proposed as a means to foster empathy among mental health professionals. MethodsThis qualitative study investigates how mental health professionals experience patient experience films.Data Collection and AnalysisThis study uses reflexive thematic analysis of interviews and focus groups.. with 23 Dutch healthcare professionals (psychiatrists, nurses, general practitioners, and medical interns). ResultsThis study shows: (1) Patient-experience Films Aren't on Our Radar, (2) Our take on the film: from moved to mystified, (3) We See Big Value Here-Especially for Those Just Starting Out, and (4) Making It Work: Ideas and Obstacles for Using Films in Training. Patient-experience films are seen as potentially valuable for trainees, but institutional resistance presented significant barriers to integration. ConclusionSystemic and structural modifications are recommended to optimize film efficacy as training tools.
Fields of Study & Subjects
Film in Education and Therapy
Empathy and Medical Education
Innovations in Medical Education
Publication details
- Journal / source
- Australasian Psychiatry
- Volume
- 34
- Issue
- 5
- Pages
- 447–455
- Publication date
- 13 February 2026
- Language
- EN