Leveraging Artificial Intelligence Chatbots to Employ Bypassing and Correction Strategies for Addressing Misinformation About Contraceptive Use
Abstract
We examined whether bypassing and combined (correction with bypassing) strategies delivered through artificial intelligence (AI) chatbots can address contraceptive misinformation. In Study 1, we found through observational reddit data that bypassing, correction, and combined strategies were present in online discussions and were more engaging than other responses. In Study 2, an experiment employing AI chatbots found that the combined strategy improved recommendation intentions compared with the control conditions, while also reducing beliefs in misinformation. The combined strategy AI chatbot was viewed as warmer and more competent than the correction, invoking less reactance and increasing recommendation intentions. Practical and theoretical implications are discussed.
Fields of Study & Subjects
Misinformation and Its Impacts
Psychology of Moral and Emotional Judgment
AI in Service Interactions
Publication details
- Journal / source
- Science Communication
- Publisher
- SAGE Publications
- Volume
- 48
- Issue
- 3
- Pages
- 507–541
- Publication date
- 15 February 2026
- Language
- EN