Scalable Observed Correction With Generative AI: How Motivationally Relevant Message Features and Design Choices Boost Communicative Engagement
Abstract
To address the challenge of scalability in fact-checking, we report two parallel experiments examining which message features may boost communicative engagement with AI-facilitated observed correction of misinformation related to human papillomavirus (HPV) vaccination. Study 1 ( N = 1,789) found that expert endorsement enhanced AI-generated visual exemplars’ effects on engagement. Study 2 ( N = 1,765) showed that the advantage of adopting an empathetic tone for AI (vs. human) fact-checkers was dependent on participants’ baseline perceived anthropomorphism in a nonlinear pattern. These findings highlight the importance of strategically selecting motivationally relevant messages and design features to improve the scalability of AI-powered observed correction.
Fields of Study & Subjects
Misinformation and Its Impacts
Psychology of Moral and Emotional Judgment
Vaccine Coverage and Hesitancy
Publication details
- Journal / source
- Science Communication
- Publisher
- SAGE Publications
- Volume
- 48
- Issue
- 3
- Pages
- 402–437
- Publication date
- 11 May 2026
- Language
- EN