An evaluation of the use of ChatGPT in production of cataract surgery patient information leaflets by doctors and patients
Abstract
Background/Objectives Patient information can influence decision-making and engagement with healthcare. This study compares the quality of cataract surgery patient information leaflets (PILs) generated by ChatGPT (an AI model) and two reputable hospitals, assessing AI's potential in producing high-quality patient information. Subjects/Methods 15 ophthalmologists and 32 patients evaluated three anonymised cataract PILs: one generated by ChatGPT, one from Mount Sinai Hospital (USA) and Manchester Royal Eye Hospital (UK). Doctors used the DISCERN tool (16 questions) for quality assessment. Patients used a shortened version (5 questions). Additional preference and readability questions were added, alongside a readability assessment. PIL ratings and differences between doctor and patient scores were compared. Results The ChatGPT PIL scored lowest amongst doctors (mean 42.75 (SD 9.06)/75), followed by Manchester (47.04 (8.56)/75), with Mount Sinai's PIL highest (54.65 (7.09)/75) ( p =
Fields of Study & Subjects
Artificial Intelligence in Healthcare and Education
Health Literacy and Information Accessibility
Patient-Provider Communication in Healthcare
Publication details
- Journal / source
- European Journal of Ophthalmology
- Volume
- 36
- Issue
- 4
- Pages
- 856–863
- Publication date
- 6 February 2026
- Language
- EN