Exploring the Mediating Role of Job Satisfaction in the Relationship Between Work–Life Balance and Organisational Commitment Among Employees in the IT Industry in Uttar Pradesh

This study examines how job satisfaction (JS) influences the link between work–life balance (WLB) and organisational commitment (OC) among information technology (IT) employees in Uttar Pradesh. Data were gathered using a quantitative research design from 552 respondents across 5 major IT hubs in the state: Lucknow, Noida, Ghaziabad, Kanpur and Prayagraj. Quota sampling was employed to ensure proportional representation of technical, managerial and other roles within the IT workforce. Mediation analysis revealed that WLB significantly influences JS, which in turn positively impacts OC, thereby confirming partial mediation. The results highlight how important it is to cultivate WLB to enhance JS and OC, which offers practical implications for organisational strategy intended to enhance employee dedication and well-being. Future studies may explore this model in other industries and regions.