Acceptance and use of digital health technologies among physiotherapists in Germany: a web-based cross-sectional survey

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Authors: Fatma Sahan, Anja Gutermuth, Jennifer A. Müller, Thomas Muth, Karin Panitz, Jennifer Apolinário-Hagen
Cited by: 6
References: 67

Abstract

BACKGROUND: Digital health technologies (DHT) have the potential to improve physiotherapy efficiency, access, and patient engagement, yet their uptake among physiotherapists remains limited. However, research into the individual determinants of DHT acceptance and professional use in physiotherapy practice remains scarce in Germany. OBJECTIVES: This study investigates the acceptance of DHT among physiotherapists in Germany, identifying key factors influencing acceptance and actual use. Individual determinants such as demographic characteristics, eHealth literacy, technology readiness, and acceptance factors based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model are considered. METHODS: A cross-sectional online survey of physiotherapists in Germany was conducted from November to December 2023. The questionnaire assessed UTAUT scales, including performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), as well as eHealth literacy, technology readiness, demographic characteristics, knowledge about DHT, and exposure to digital health in formal education. Multiple linear regression analyses were performed using R. RESULTS: Data from 297 physiotherapists (M = 44.56, SD = 12.26, female = 72.23%) were analyzed. Multiple regression analyses revealed that the UTAUT scales PE, FC, and SI, as well as the additional moderator formal education in digital health, were significantly associated with higher DHT acceptance (explained variance: R² = 0.79). Older age and prior DHT use negatively influenced acceptance, while knowledge, technology readiness, and eHealth literacy showed no significant influence. Younger physiotherapists used innovative digital tools (sensors: p = .002; wearables: p = .002; web apps: p = .008) more frequently. Male physiotherapists reported higher DHT acceptance than female professionals (p = .020). Notably, physiotherapists who had never used DHT showed greater acceptance than prior users (p < .001). CONCLUSIONS: Acceptance of DHT is significantly shaped by key UTAUT constructs, notably PE, SI, and FC, with PE identified as the most influential determinant. Age-related differences were evident, as younger physiotherapists reported higher levels of digital tool acceptance. Training tailored to individual needs and technical support could enhance acceptance across age groups. Future research should investigate specific barriers to integration to help develop practical strategies for incorporating DHT in physiotherapy.

Fields of Study & Subjects

Mobile Health and mHealth Applications Digital Mental Health Interventions Telemedicine and Telehealth Implementation

Publication details

Journal / source
BMC Health Services Research
Publisher
Springer Science and Business Media LLC
Volume
26
Issue
1
Pages
147–147
Publication date
10 January 2026
Language
EN