Psychological distress and trust in healthcare: individual perceptions and national contexts - a multilevel analysis

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Authors: Juliane Heise
Cited by: 1
References: 61

Abstract

AIM: This study examines the association between trust in doctors, income-based perceived fairness, income-based access inequality in healthcare, and self-reported psychological distress, considering individual perceptions and country level socioeconomic context. METHODS: ISSP 2021 Health and Health Care data were analyzed (N = 26 023; 21 countries). A multilevel logistic regression model was estimated. Country level indicators included income inequality (Gini coefficient), Human development index (HDI) and average confidence in the healthcare system. RESULTS: Compared with neutral trust, trusting doctors was associated with lower odds of distress (OR = 0.78, 95% CI 0.72-0.84), while distrust was associated with higher odds (OR = 1.14, 95% CI 1.01-1.30). Strong perceptions of healthcare injustice were associated with elevated distress, reflected in higher odds among those rating the system as very unfair (OR = 1.26 95% CI 1.16-1.37) and those perceiving access as harder for the poor (OR = 1.30 95% CI 1.20-1.41). At the country level, higher income inequality (OR = 1.26, 95% CI 1.10-1.44) was associated with higher distress, whereas HDI and average confidence in the healthcare system was not significantly related to distress. DISCUSSION: Overall, the findings highlight that psychological distress is closely linked to both individual-level institutional perceptions and broader societal inequalities, with trust in doctors emerging as a particularly strong psychosocial resource.

Fields of Study & Subjects

Mental Health Treatment and Access Healthcare professionals’ stress and burnout Healthcare Systems and Reforms

Publication details

Journal / source
BMC Health Services Research
Publisher
Springer Science and Business Media LLC
Volume
26
Issue
1
Publication date
18 June 2026
Language
EN