Case Study of the Digital Transformation of HRM

This chapter examines how digital disruption and transformation are reshaping human resource management (HRM) and redefining its role within organizations. Rapid advances in artificial intelligence, blockchain, cloud computing, and automation are altering organizational structures, changing employee expectations, and redefining the nature of work. At the same time, digital transformation requires HRM to strategically integrate these technologies across its functions to ensure service agility, scalability, responsiveness, and competitiveness. The chapter explores how digital disruption is reshaping HRM practices, evaluates the current state of HR&s;s digital transformation, and considers the barriers that continue to slow progress. It discusses the importance of leadership, education, and professional development in enabling HR professionals to navigate this shift. Readers will gain insight into the strategies and capabilities needed for HRM to strengthen its contribution to organizational digital maturity and to sustain its impact in a rapidly changing workplace.