IT Tools for Effective Employee Engagement—Amazon Case Study

The process through which workers focus their cognitive, affective, and behavioral energies toward accomplishing positive and productive organizational outcomes is known as employee engagement. It enhances information sharing, encourages the application of original thought, and sustains employee enthusiasm and involvement. Increasing employee engagement in firms can be greatly aided by the implementation of IT technologies. IT innovations support the creation of an engaging workplace by promoting teamwork, optimizing procedures, and offering efficient channels for communication. The study tries to find out which factors help or impede employee engagement. It also tries to find out the effectiveness of IT tools used for improving employee effectiveness so that some may be introduced for increasing employee engagement. For this purpose, the researchers conducted a survey as also referred to secondary sources. The study is important as it will help organizations use IT tools to motivate their employees and to increase their engagement at work so that they add value to the organizations.