Application of human factors and complexity science to the design of clinical handovers
Abstract
Handovers of patient care are known to be a significant source of risk of communication failures and harm regardless of nation or healthcare setting. To date, efforts at improving the consistency and reliability of handovers have largely used a “one size fits all” approach resulting in a standardized handover process. Not surprisingly, the impact of these initiatives have been mixed. This project describes a novel approach to the design of clinical handovers, using concepts from human factors and complexity science.
Fields of Study & Subjects
Hospital Admissions and Outcomes
Patient Safety and Medication Errors
Healthcare Systems and Technology
Publication details
- Pages
- 265–266
- Publication date
- 6 January 2026
- Language
- EN
- Document type
- Book chapter