Patient Safety in the Italian Healthcare System: Best practices and ergonomic solutions

The Italian Healthcare System, thanks to the initiatives promoted by the Ministry of Health and the National Agency for the Healthcare Services, have developed a very important program on patient safety. The main activities realized are: Monitoring the sentinel events all over the country thanks to a National database for the collection of these events accessible via web. The definition and promotion of an organizational procedure to manage sentinel events and adverse events with a systemic approach. The realization of some important National training programs dedicated to professionals adopting also e-learning solutions. The promotion of the role of the clinical risk manager in all the Italian local healthcare agencies. The diffusion of the best practices for patient safety developed by clinicians. The workshop will be aimed at presenting the Italian Learning Reporting System and the regional experiences related to the different aspects of patient safety.