Quality of shift handover and subsequent interruptions during work post relation with quality of care

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Authors: Madeleine R. Estryn-Behar
Cited by: 0

Abstract

Two statistical surveys in France (NEXT for paramedical workers and SESMAT for physicians) revealed both widespread dissatisfaction about shift handover and the feeling of being frequently disturbed by interruption. Shift handovers are being reduced or eliminated in France to reduce staff costs. Is this choice effective in terms of quality of care and safety?

Fields of Study & Subjects

Hospital Admissions and Outcomes Sleep and Work-Related Fatigue Patient Safety and Medication Errors

Publication details

Pages
97–98
Publication date
6 January 2026
Language
EN
Document type
Book chapter